How to Build a Successful Career in IT Service Management
Content training with CBT Nuggets Service Desk Technician Is customer service a good job? Interacting with customers Success! If the issue involves a user needing a copy of their Exchange .pst file, you will send the ticket to the Exchange Admin queue. You are a traffic cop, keeping things moving and fixing small things where […]
How to Build a Successful Career in IT Service Management Read More »